When you are a people person, you’re going to often come across difficult people. These are people who won’t yield for any reason. They are unreasonable and will likely complain about everything. How can you deal with these people?
Some people become apathetic in their situations. They used to care but felt something or someone along the way just didn’t care. Their reasoning is why should they? When this is the case, you can usually break down the barriers by getting to the root of the problem. Ask questions of this person. Find out what it is that is causing them not to care anymore.
For others who simply have a bad attitude, you have to handle this situation more delicately. The one thing you don’t want to do is give in to them so readily. Sometimes, people will do this because they bark the loudest. But, you should only let them have their way if the solution is the correct one, not just because they are barking.
One of the main solutions in dealing with difficult people is to have alternative solutions. For instance, if someone complains that a particular solution won’t work, first ask why. If they come up with a valid reason, then offer alternatives. If they continue to criticize every suggestion you produce, ask them to come up with a solution.
Dealing with difficult bosses is a tougher situation as the boss has the upper hand. Sometimes, in the case where the boss is dealing with personal problems, it can be a temporary situation. . If you can get him or her to talk about it, you may be able to diffuse the situation.
Some bosses are unreasonable or incompetent. It is just their nature, and there’s not much you will be able to do or say to change that. In this case, hopefully, you have alternatives for your employment. Maybe you can get a transfer to a new department or look for a job at another company. If all else fails, you can try to start a business. With the internet, this is easier to do than ever before.
When dealing with difficult people, you have to try to get to the cause. It’s only then that you will be able to effectively determine whether you can help the person overcome some obstacle that is making him or her be difficult. It will also let you determine if you need to move on from that person or not.
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